Primal Scream Therapy

So our updated product pricelist is set to go out soon. So I get handed a file with a form letter on it and a list of our sales reps with company name, address, and contact name on it and told to address each form letter individually.

Except that nobody bothered to check to see if this list was at all accurate. So I'm happily (yeah right) motoring through the list and I find a contact named "Nora" with no last name. I walk around and ask people if they know what her last name is so I can put it in the letter.

Only "Nora" isn't with that company anymore. The new contact is "Steve". Oh, and no one has any idea what his last name is either. So I have to call down to them myself and ask the very dumb question "Um, hello, I was wondering what the last name of your salesman named Steve is?" knowing all too well from our own company (where there are at least a half-dozen guys named "David") that there could be a billion salesmen named "Steve" there.

Well, I got lucky and got his last name. But really, all this is enough to make me want to indulge in some primal scream therapy right now.

ARRRRGH!